Guiding Principles:

In connection with your transaction, Patterson Auto Group may acquire information about you as described in this notice, which we handle as stated in this notice.

We may collect personally identifiable information such as name, postal address, telephone number, e-mail address, social security number, date of birth, etc This personal information is collected and used by Patterson Auto Group staff for the purpose of facilitating a relationship or business transaction.

Our website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.

Patterson Auto Group does not sell, rent or disclose e-mail addresses to other organizations.

SECURITY POLICY: This statement should tell the consumer how their personal information is kept secure during the transmission of payment.

"Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet." (etc.)

REFUND POLICY: This policy should be clearly and specifically spelled out to avoid disputes with cardholders.

"We off a 30 Money Back Guarantee on almost every product we offer. Please call customer service at 800-000-0000, in advance to obtain an RMA number(Return Merchandise Authorization) within 30 days of purchase date."

another example: "All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.".

Note - It could be that all sales are final or No Refunds. If this is the merchants policy, it should be stated on the website and should also be noted on the footer of the merchant receipt or invoice.

POLICY EXAMPLES FOR ALL WEBSITES (required by Cardholder Associations)

Please read Patterson Auto Group's privacy policy before using this website. By using Patterson Auto Group's website, you acknowledge and agree you have read and agree to the following privacy terms.

In connection with your transaction, whether online or at our dealership, Patterson Auto Group may acquire information about you as described in this policy, which Patterson Auto Group handles as stated in this policy. Patterson Auto Group may collect personally identifiable information such as name, postal address, telephone number, email address, social security number, date of birth, etc. While Patterson Auto Group makes reasonable efforts to secure all data submitted via this website, Patterson Auto Group cannot guarantee security of personal information, and all information submitted via this website is at your own risk.
By visiting this website and/or agreeing to share your location with Patterson Auto Group, Patterson Auto Group may acquire non-personally identifiable information about you, such as your geographic location, internet service provider, internet browser, IP address, search engine or referral source you used to access this website, and browsing preferences. By using this website, you acknowledge and agree Patterson Auto Group may use this anonymized information to improve the experience of our customers and visitors to this website.
Patterson Auto Group uses cookies on this website to help collect some identifiable personal data. The cookies also enable Patterson Auto Group to tie the URL of the device you use to provide certain personal information on Patterson Auto Group's website to other personal information you may provide to Patterson Auto Group at the dealership. This personal information is collected and used by Patterson Auto Group for the purpose of facilitating a relationship or business transaction and customizing Patterson Auto Group's interaction with you. By entering and using our website, and by voluntarily providing Patterson Auto Group with your personal information, you consent to Patterson Auto Group tying your personal information to the URL of the device you use to enter Patterson Auto Group's website. Disabling the cookies on your web browser or withholding your personal information at the dealership will prevent Patterson Auto Group from tying your URL to any personal information you provided to Patterson Auto Group at the dealership.

In addition, Patterson Auto Group or our business partners use Google Analytics to help collect and process some of the information Patterson Auto Group collects about you. To learn more about how Google uses data when you use this site, please review Google’s privacy policy here: www.google.com/policies/privacy/partners/.
Patterson Auto Group's website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.
Patterson Auto Group only shares your information with our affiliates or business partners, and such disclosure is made only in connection with our regular business practices. Patterson Auto Group does not sell, rent, or disclose email addresses to any other organizations.
If you have any questions about this policy or Patterson Auto Group's privacy practices, please contact Patterson Auto Group.